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Trend watch at Food & Drink Expo 2018

Our personal highlights from the Food & Drink Expo 2018, at the NEC Birmingham. The flavour trends coming to a menu near you At the Innovative Food Ingredients stand, we got the low down from Michael Rawsthorne – product manager at AVO – about the flavours set for big growth. He told us black garlic […]

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Antisocial behaviour in JD Wetherspoon

JD Wetherspoon today closed down all its social media accounts – both those related to its head office and those of its individual pubs, which number almost 900 across the UK. Chairman and founder Tim Martin cited concerns around trolling, personal data, and the addictive nature of platforms. Now call us cynical, but we’ve got […]

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3 simple ways to get more from your CSR

From Wetherspoon calling time on plastic straws to companies turning waste into sustainable biofuel – our industry has never been more energised by sustainability. It makes sense. Waste is a thief. And today’s environmentally conscious consumers want to buy from businesses that think and act like they do. But while businesses are getting better and […]

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Hotelympia 2018 in pictures

Our very own CEO, Anita Murray was let loose on Hotelympia this year. So we took a (pre-approved) scroll through her camera roll to recap on her standout… well, stands. Hot under the collar The foodservice equipment area was a veritable hotbed of testosterone – naked flames barbequed great slabs of meat and pizzas were […]

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Is fine dining really dead?

With industry trade show Casual Dining 2018 expecting to see a record number of operators attend the annual two-day event, we thought it was a good time to put pen to paper about our view on the casualisation of dining. Traditional fine dining is officially on the decline. Starched tablecloths and long wine lists are […]

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Top 3 takeaways for hotels from Skift’s Megatrends report

‘Customer-First Approach’ and ‘Innovation & Technology’. We stole these words from an advert for Allianz travel insurance. They’re some of the first words you’ll read if you flick through Skift’s latest Megatrends Defining Travel report. They also neatly sum up two key motifs from the London launch of the report at onefinestay HQ – which […]

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Meet GIG: the app making hospitality shift work, work….

The working world is changing, with flexibility and urgency more important than ever to workers. And for the hospitality industry – facing a massive shortfall in staff in a post-Brexit Britain – offering what workers want is going to be key if they’re to plug the skills gap. Enter our newest client: GIG – the […]

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Taste Portugal

Isn’t it time you Taste Portugal?

Say hello to Taste Portugal – the initiative from AHRESP (the Portuguese hospitality & catering association) that’s putting the gastronomy of Portugal on a global stage. Portugal’s foodie culture is at the heart of its identity – its traditions, culture, and geography. We’re very excited to bring a taste of that rich culture to the attention […]

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Noetic sets out to help hotels see the whole picture

May we introduce our newest client, Noetic – the business performance specialist that uses powerful technology to radically improve hotels’ profitability. By helping hotels make sense of their own data in ways they never thought possible, Noetic helps hotels see the whole picture – so they can make the most of every room, every guest, […]

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Why great campaigns start with audience personas

Businesses don’t make decisions. Businesses don’t think, feel, or do anything. People do. That’s why – for any campaign – the first step should always be to identify and understand the people you need to influence. Not just the business they work for. That’s why we create audience personas. And we start by asking the […]

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